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IT user support specialist (French)

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Xavier
Presque Lituanien
Presque Lituanien

Masculin
Nombre de messages : 953
Age : 34
Localisation : Vilnius, Šiaurės Miestelis
Nationalite : Français
Date d'inscription : 31/05/2008

IT user support specialist (French)

Message  Xavier le Mar 21 Aoû - 16:56

The role is to provide a first class IT User Support service to clients and any related third parties,
assisting them with software problems via phone, email and Intranet.

Core Duties:
Provide first line technical support answering support queries via phone, email and web;
Apply technical knowledge and experience to understand, document, and begin customer resolution process;
Efficiently and accurately log all issues and requests on the call logging system;
Maintain all call lifecycles ensuring calls are regularly updated and contain valid and up-to-date information.

Requirements
Good French and English language skills;
IT related experience or big interest in IT and eagerness to learn;
Ability to manage and prioritize multiple tasks;
Strong communication skills.
This is a fantastic opportunity to join a forward thinking company where training and career progression are key.

Benefits
Opportunity to work in a multinational company with strong traditions and values;
Competitive salary and benefit policy.
Primary training;
Career development within global structure;
Friendly and dynamic work environment.

•

Donata Garliauskaite
Recruitment Specialist at Strategic Staffing Solutions
dgarliauskaite strategicstaff com

+370 645 80770


Dernière édition par Xavier le Jeu 23 Aoû - 16:26, édité 1 fois

JeremB
Touriste
Touriste

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Nombre de messages : 8
Age : 27
Nationalite : Francais
Date d'inscription : 18/03/2011

Re: IT user support specialist (French)

Message  JeremB le Jeu 23 Aoû - 12:10

Je viens de postuler

Madmoizelle
Touriste
Touriste

Féminin
Nombre de messages : 11
Age : 30
Localisation : Vilnius
Nationalite : Française
Date d'inscription : 16/05/2012

Re: IT user support specialist (French)

Message  Madmoizelle le Jeu 23 Aoû - 18:05

Bonne chance pour le poste !

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Re: IT user support specialist (French)

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    La date/heure actuelle est Sam 18 Nov - 11:59