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Įmonė intensyviai ieško prancūziškai kalbančių, informacinių technologijų žinių turinčių, darbuotojų. Siūlome darbą skambučių centre: pagrindinė darbuotojų pareiga būtų aptarnauti klientus prancūzų kalba, darbas vyktų pamainomis pagal iš anksto suderintą grafiką.
Main Responsibilities:
• Communicate with customers.
• Apply technical knowledge and experience to understand, document, and begin customer resolution process.
• Work closely with computer users and the team in order to resolve open issues/concerns.
• Identify, evaluate, and prioritize customer problems and complaints.
• Escalate unresolved calls to appropriate support specialist or service group if necessary.
Requirements:
• Very strong speaking/writing skills of French language.
• IT experience
• Strong communication skills.
• Ability to work in a team.
• Quick orientation and decision-making in stressful situations.
• Responsibility for the final result.
CSC
Gerulaicio str.1, 4th floor, ALFA building, LT-08200, Vilnius, Lithuania
WSC | p: +370 697 21091 | m: +370 682 50521 | f: +370 612 21111 | jdobrovolsky@csc.com | www.csc.com
Main Responsibilities:
• Communicate with customers.
• Apply technical knowledge and experience to understand, document, and begin customer resolution process.
• Work closely with computer users and the team in order to resolve open issues/concerns.
• Identify, evaluate, and prioritize customer problems and complaints.
• Escalate unresolved calls to appropriate support specialist or service group if necessary.
Requirements:
• Very strong speaking/writing skills of French language.
• IT experience
• Strong communication skills.
• Ability to work in a team.
• Quick orientation and decision-making in stressful situations.
• Responsibility for the final result.
CSC
Gerulaicio str.1, 4th floor, ALFA building, LT-08200, Vilnius, Lithuania
WSC | p: +370 697 21091 | m: +370 682 50521 | f: +370 612 21111 | jdobrovolsky@csc.com | www.csc.com
