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Offre: Support IT (francophone) 2013 04 03

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Xavier
Presque Lituanien
Presque Lituanien

Masculin
Nombre de messages : 953
Age : 34
Localisation : Vilnius, Šiaurės Miestelis
Nationalite : Français
Date d'inscription : 31/05/2008

Offre: Support IT (francophone) 2013 04 03

Message  Xavier le Mer 3 Avr - 9:23

Strategic Staffing Solutions International
Strategic Staffing Solutions International client - one of the world’s leading consulting, systems integration and outsourcing company with presence in over 90 countries with annual revenues of over $17 billion, is expanding and looking for new IT professionals to work in Vilnius, Lithuania.

IT USER SUPPORT SPECIALIST (FRENCH)
The role is to provide a first class IT User Support service to clients and any related third parties, assisting them with software problems via phone, email and Intranet.


Core Duties:

Provide first line technical support answering support queries via phone, email and web;
Apply technical knowledge and experience to understand, document, and begin customer resolution process;
Efficiently and accurately log all issues and requests on the call logging system;
Maintain all call lifecycles ensuring calls are regularly updated and contain valid and up-to-date information.

Requirements:

Very good French and English language skills;
IT related experience or big interest in IT and eagerness to learn;
Ability to manage and prioritize multiple tasks;
Strong communication skills.

This is a fantastic opportunity to join a forward thinking company where training and career progression are key.

Benefits:

Opportunity to work in a multinational company with strong traditions and values;
Competitive salary and benefit policy.
Primary training;
Career development within global structure;
Friendly and dynamic work environment.

Languages required English
Working time Full-time work
Location Vilnius
Contact information:
Contact person Strategic Staffing Solutions International
E-mail cvLT@strategicstaff.com
Address Konstitucijos pr. 7, Vilnius, 09308 Vilniaus
Telephone +370 5 2526156
Fax +370 5 2526157
URL http://www.strategicstaff.com


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    La date/heure actuelle est Sam 23 Sep - 5:49